Austin Brewer Facial Aesthetics, wins What Clinic Award for excellence in patient service
Austin Brewer Facial Aesthetics has been recognised with the What Clinic Patient Service Award 2020. An annual award based on patient service excellence ratings from the worldwide healthcare search engine WhatClinic.
What Clinic analysed 12 months of data from users of its website. Including patient reviews and feedback, and communication rates of listed clinics. In 2020, over 6 million people visited WhatClinic’s medical search directory to find and compare clinics, including ours.
One of a few aesthetics clinics that met the high standards…
Austin Brewer Facial Aesthetics was only one of a few hundreds of clinics on the website, that met the high standards needed to qualify for the award. To receive the Patient Service What Clinic Award 2020, the clinic should have a consistently high ServiceScore™ rating. Which measures the clinic’s commitment to patient care over a whole year. Additionally to receive exceptional feedback and reviews from potential and existing patients. This Award represents the long term dedication of our entire team and focus on creating positive patient experiences throughout their treatment journey.
Austin today said “We are incredibly proud to be recognised for our commitment to customer service. As a private aesthetics clinic, it is something we focus on in everything we do and to receive such wonderful feedback from our clients is great…”Austin Brewer 2021
Congratulations all round
David Roe, WhatClinic’s CEO, congratulated Austin Brewer Facial Aesthetics and said “The What Clinic Patient Service Awards have now run for 11 years. For 2020, we have taken into account thousands of data points, including ratings based on communication between patients and clinics, clinic’s promptness, politeness, helpfulness, customer service over the phone, email, online and in-person. This award undoubtably takes in to account patient reviews, feedback and more.
Without a doubt ratings are useful to both patients and clinics. Patients can see which clinics have been rated well by other users. Clinics can evaluate their own performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody.”
About Austin Brewer Facial Aesthetics
Austin Brewer Facial Aesthetics Est. 2004. Austin is a skilled and specialised aesthetics practitioner. The practitioner of choice for the safe administration of all injectable cosmetic treatments. A respected and qualified medical practitioner. Austin offers his expertise along with specialist advice by way of a free consultation before any treatment. Austin Brewer’s clinic is conveniently located between Bournemouth & Poole.
WhatClinic is a health and beauty search engine site that lists over 125,000 clinics globally. In 2020 over 6 million people visited the site to find, compare and book clinics and practices across a wide range of elective medical treatments. Including dentistry, plastic and bariatric surgery, hair transplant, medical aesthetics, fertility and more. WhatClinic’s mission is to connect people with a clinic they will love and give the patient. As an empowered consumer, access to all the information they need to make an informed choice, including price, availability and reviews. WhatClinic was founded in 2007 by tech entrepreneur Caelen King and is in operation in over 120 countries.